Play Smart.
Stay in Control.
At 6sixe, we believe gaming should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework gives every player in Bangladesh the tools, resources, and support they need to keep their gaming experience healthy and within their own limits.
1. Our Commitment to Responsible Gaming
6sixe is built on a simple principle: gambling must remain a fun, voluntary form of entertainment. We are dedicated to providing a gaming environment that is fair, transparent, and designed with the long-term wellbeing of every Bangladeshi player at its core. Responsible gaming is not an afterthought at 6sixe — it is a foundational part of how we operate.
We recognise that for a small number of players, gambling can shift from an enjoyable pastime into something that causes genuine harm. Problem gambling can affect anyone regardless of their background, income level, or experience. Our goal is to detect early warning signs, give players meaningful control over their activity, and connect anyone who needs help with the right support resources before a problem escalates.
Every feature described on this page is available to all registered 6sixe players, free of charge, at any time. These tools are built into your account dashboard and can be activated or requested via our 24/7 support team. We encourage every player — whether you are a casual weekend player or a regular — to familiarise yourself with these options.
2. Age Restriction and Verification
6sixe operates exclusively for adults aged 18 and above. Gambling is strictly prohibited for any person under the age of 18, without exception. This rule applies to all products on the 6sixe platform — casino games, live dealer tables, sports betting on cricket and football, slot games, and any other gaming product we offer.
Age Verification at Registration
At the point of registration, every applicant is required to confirm that they are 18 years of age or older. Before any withdrawal can be processed, 6sixe completes a full Know Your Customer (KYC) verification process that includes documentary proof of age. Acceptable documents include a valid National Identity Card (NID), passport, or birth certificate. Any account found to belong to a person under 18 will be immediately suspended, all balances forfeited, and the case escalated to our compliance team.
Protecting Minors in Your Household
If you share a device — a smartphone, tablet, or computer — with other members of your household, including children or teenagers, we strongly recommend the following steps to prevent underage access to the 6sixe platform:
- Always log out of your 6sixe account when you are not actively using it. Do not save your password in a shared browser or device.
- Enable a screen lock or PIN on any device you use to access 6sixe, so that the device cannot be accessed without your credentials.
- Consider using parental control software on family devices. Reputable filtering tools can restrict access to gambling websites at the device or network level.
- Never share your 6sixe login credentials with any other person, including family members. Your account is personal and non-transferable.
3. Recognising Problem Gambling
Problem gambling does not always announce itself clearly. It often develops gradually as habits shift from casual entertainment to compulsive behaviour. Understanding the warning signs — both in yourself and in people close to you — is the first and most important step toward getting help.
The following signs may indicate that gambling has moved beyond healthy entertainment. You do not need to identify with all of them — even two or three of these patterns can be a signal worth taking seriously.
4. Self-Assessment Checklist
Use this checklist to honestly evaluate your current relationship with gambling. Read each question carefully and consider how often the statement has been true for you over the past four weeks. If you find yourself answering "yes" or "sometimes" to three or more of these questions, we encourage you to activate one of the player protection tools described in the next section, or to reach out to our support team for guidance.
Honest Self-Check — Last 4 Weeks
5. Player Protection Tools
6sixe provides a comprehensive suite of player protection tools, all of which are available free of charge and can be activated directly from your account dashboard or by contacting our 24/7 support team. These tools are designed to give you direct, meaningful control over your gambling activity at every stage.
Set a maximum deposit amount for a daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits can be made until the period resets. Lowering a deposit limit takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period before it applies, giving you time to reconsider.
Define a maximum duration for any single gaming session. When your session limit is reached, you will receive a clear on-screen notification and be logged out automatically. This helps prevent extended, unplanned sessions that can lead to impulsive decisions. Session limits can be set in 30-minute increments up to a 12-hour maximum per day.
Specify the maximum amount you are willing to lose within a set time frame — daily, weekly, or monthly. Once your loss limit is reached, your account will be restricted from further gameplay until the period resets. Like deposit limits, reductions take effect immediately while increases require a 7-day review period.
Take a short break from gambling by activating a time-out period of 24 hours, 48 hours, 7 days, or up to 30 days. During a cool-off period your account is suspended for all gameplay. You can still log in to check your balance and request a withdrawal of existing funds. Time-out periods cannot be shortened once set.
Enable periodic on-screen reminders that display how long you have been playing in your current session and how much you have spent or won. Reality checks help break the immersive flow of gaming and prompt you to consciously decide whether to continue. You can set reality check intervals from every 15 minutes up to every 2 hours.
Withdraw your consent to receive promotional emails, SMS notifications, and bonus offers from 6sixe at any time via your account communication preferences. Opting out of marketing does not affect your ability to play — it simply means we will stop sending promotional material. This preference takes effect within 24 hours of the request.
6. Self-Exclusion and Account Closure
If you feel that shorter-term tools like deposit limits and time-outs are not sufficient to address your situation, self-exclusion offers a more robust solution. Self-exclusion is a formal, binding restriction that prevents you from accessing your 6sixe account for a defined period or permanently.
How Self-Exclusion Works
Once self-exclusion is activated, your account is immediately suspended. You will not be able to log in, place bets, or deposit funds for the duration of the exclusion period. Any outstanding withdrawable balance at the time of exclusion will be processed and returned to your designated payment method (bKash, Nagad, Rocket, or Upay) within the standard processing timeframe. Self-exclusion periods available on 6sixe are:
- 6 months — a medium-term break for players who want a structured pause
- 1 year — a longer-term exclusion for players who need extended distance from gambling
- 3 years — for players who recognise a persistent problem and want an extended commitment period
- Permanent (Indefinite) — a lifelong exclusion with no automatic reinstatement
Requesting Self-Exclusion
-
Contact 6sixe Support Email [email protected] with the subject line "Self-Exclusion Request" or initiate a live chat session from within your account. Clearly state your username and the exclusion period you are requesting.
-
Identity Confirmation Our support team will verify your identity to ensure the request is legitimate and that the exclusion is applied to the correct account. This step protects you from accidental or unauthorised exclusions.
-
Immediate Suspension Your account will be suspended within 24 hours of your confirmed request — typically much faster. You will receive a confirmation email once the exclusion is active.
-
Balance Withdrawal If you have a withdrawable balance, our team will initiate the withdrawal to your registered payment method. Exclusion does not forfeit funds you are entitled to withdraw.
-
Marketing Suppressed Your details are immediately removed from all marketing lists. You will not receive any promotional communications, re-engagement emails, or bonus offers during or after your exclusion period.
Returning After a Fixed-Term Exclusion
When a fixed-term self-exclusion period ends, your account is not reinstated automatically. You must actively contact 6sixe support and submit a written request to reactivate your account. Before reactivation, our team will conduct a brief responsible gaming check-in to confirm that you are returning to gambling voluntarily and with a clear plan for managing your activity. A mandatory 7-day review period applies between a reactivation request and account reinstatement, giving you additional time to reflect on your decision.
7. Getting Help and Support
If you feel that gambling is having a negative impact on your life, your finances, or your relationships, reaching out for support is the most important step you can take. You do not need to be in crisis to ask for help — early intervention is always more effective than waiting until a problem becomes severe.
Contact 6sixe Support Directly
Our player welfare team is available around the clock. All responsible gaming conversations are handled with complete confidentiality. We will never judge or penalise you for raising a concern about your gambling habits.
Professional Gambling Support Organisations
In addition to reaching out to 6sixe directly, we encourage any player who is struggling to contact a professional counselling or support service. Trained counsellors can provide impartial, confidential advice independent of any gambling platform. While Bangladesh-specific problem gambling helplines are still developing as formal services, the following types of professional resources are available:
- Mental health counsellors and psychologists — Many licensed mental health professionals in Dhaka, Chittagong, Sylhet, and other major cities provide support for behavioural addictions including problem gambling. A referral from your family physician is a good starting point.
- National Mental Health Helpline: The Kaan Pete Roi (কান পেতে রই) helpline, reachable on 01779-554391, provides confidential emotional support in Bangladesh. While not a gambling-specific service, trained counsellors can assist with stress, anxiety, and compulsive behaviour issues.
- Gamblers Anonymous-style peer support groups — Peer-led mutual support groups following the 12-step model are available in some Bangladeshi cities and online. Ask a counsellor or trusted medical professional for a referral.
- Family and social services — If gambling is affecting your household or family relationships, family counselling services at local hospitals and NGOs in Bangladesh can provide support to both the affected player and their dependants.
8. Tips for Safer Gambling
For the vast majority of 6sixe players, gambling is a safe and enjoyable form of entertainment. Keeping it that way is a matter of building consistent, mindful habits from the very beginning. The following practical tips are recommended for every player, at every level of experience.
Decide exactly how much money you are prepared to spend before you open the platform. Treat this amount the same way you would treat the cost of going to a cinema or a sporting event — it is entertainment spend, not an investment. Never exceed your pre-set budget, regardless of the outcome of your session.
No gambling strategy or system can guarantee consistent winnings. The house edge is a mathematical reality across all casino games. Accept losses as the cost of entertainment, not as problems to be fixed by more gambling. Chasing losses is one of the most reliably harmful behaviours in gambling — avoid it absolutely.
Step away from the screen regularly during any gaming session. Extended, uninterrupted sessions reduce your ability to make rational decisions and increase the risk of impulsive betting. Even a five-minute break — to have tea, stretch, or check in with someone nearby — can reset your perspective and improve decision-making quality.
Gambling to relieve stress, loneliness, boredom, or emotional pain is a known pathway to problem gambling. If you find yourself logging in because you are feeling low rather than because you genuinely want to play, close the app and do something else. Gambling works best as a positive, voluntary choice — not as a coping mechanism.
Your 6sixe account dashboard includes a full transaction and gaming history. Review it regularly — monthly at minimum — to keep an accurate, honest picture of your actual spending patterns. Self-deception about the true cost of gambling is common; seeing the real numbers removes that ambiguity and helps you make informed decisions about your limits.
Keeping gambling completely secret from everyone in your life is a risk factor for problem gambling. Consider having an open conversation with a trusted friend or family member about how you gamble — how often, how much, and how it makes you feel. A trusted outside perspective can identify patterns you may not notice yourself.
Ready to Play Responsibly?
Set your limits, review your history, and enjoy 6sixe at your own pace. Responsible gaming tools are always available — free, instant, and fully under your control.